Common questions.

Store your butter cookies at room temperature, away from direct sunlight and humidity. For optimal freshness, enjoy before the best-before date indicated on the information card inside the box.

We use avocado oil-based plant butter for our vegan options.

Our kitchen handles wheat, dairy, eggs, tree nuts, peanuts, sesame, and soy. While individual flavors may not contain all of these ingredients, cross-contact is possible.

Our vegan products are made without animal-derived ingredients, but they are prepared in the same kitchen and with shared equipment as our non-vegan products.

Please review the ingredient list on each product page before ordering. If you have a severe food allergy, we do not recommend consuming our products.

We ship all 50 states every Monday via UPS Ground.

Delivery times are estimated at 1–3 business days and may vary by destination. Orders placed after 12 PM PT on Sunday ship the following week.

Each order is carefully packed for transit. Once handed over to UPS, we cannot guarantee against damage, delay, or loss in transit.

If your order arrives damaged, please contact us with photos and we’ll do what we can to help.

Pickup is every Saturday at 10 AM at Liberation Coffee House (6725 Santa Monica Blvd, Los Angeles, CA 90038). Orders placed after 12 PM PT on Friday move to the following Saturday.

Please arrive within the one-hour pickup window. If you’re running late, contact us as soon as possible. Orders not picked up within this time without prior notice will be forfeited and are non-refundable.

Orders cannot be canceled once placed. All sales are final.

Due to the perishable nature of our butter cookies, we do not accept returns. If there is an issue with your order, please contact hello@saltbuttercookie.com and we’ll do what we can to help.

For non-perishable merchandise (such as hats and other branded items), all sales are final unless the item arrives damaged or defective. If that happens, please reach out within 7 days of delivery with photos and your order details, and we’ll assist you.

Subscriptions renew monthly on the same date as your original order for the same flavor, size and quantity. Subscription orders follow our regular shipping and pickup schedules.

To change, pause or cancel your subscription, please contact hello@saltbuttercookie.com before your next renewal date.

Yes. Visit our Catering page to explore our offerings and submit an enquiry.